Reference

How baij365 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your access secure.

Account data protectedbKash, Nagad, Rocket payment privacyYour rights, clearly statedContact us to request changes
baij365 How baij365 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how your data is used, want to request access to your records, or need to report a concern, our support team handles privacy requests directly. We aim to respond to all data-related queries within a reasonable timeframe. Reach us through any of the channels below.

Live Chat Start a chat from your account dashboard. Our support team can handle data access requests, correction requests, and account privacy queries directly in the chat window.
Email Support Send your privacy request to our support email address. Include your registered account details so we can locate your records and respond accurately.
Help Centre Our help centre has step-by-step guidance on submitting a data request, updating your account details, and understanding what information we hold on your account.
DATA SECURITY

How We Protect and Manage Your Account Data

Your account data is stored on secured servers with access controls that limit who inside our team can view it. We use SSL encryption on all connections between your device and our platform, so data moving between your phone and our servers — including payment confirmations from bKash, Nagad, or Rocket — is protected in transit. We do not store your full wallet PIN or payment credentials; those stay within the respective payment app. Account passwords are hashed and never stored in plain text. If we ever detect unusual login activity on your account, we will notify you and may require re-verification before access is restored.

SSL Encryption

Every connection to baij365 — from login to payment confirmation — runs over SSL. Your session data and payment details are encrypted end to end between your device and our servers.

Payment Data Handling

We record transaction references for bKash, Nagad, and Rocket payments to reconcile your account. We never store your wallet PIN, OTP, or full payment credentials on our systems.

Account Retention

We keep your account data while your account is active and for a defined period after closure. You can request deletion of non-essential data by contacting support, subject to applicable retention rules.

Data Access Requests

You have the right to request a copy of the personal data we hold on you. Submit a request through live chat or email and we will respond with your records within a reasonable timeframe.

Common Questions About Your Data

Here are the questions we hear most often about how baij365 handles personal information, payment data, and account privacy.

We collect your name, contact details, and the payment method you register with — bKash, Nagad, or Rocket. We also log device and session data automatically when you access your account.

We share data only where necessary to complete a service — for example, passing a transaction reference to a payment processor for your bKash or Nagad deposit. We do not sell your data.

We retain your data while your account is active and for a period after closure as required by applicable rules. You can contact support to ask about the specific retention period for your account.

Yes. Contact our support team via live chat or email with your registered account details. We will locate your records and provide a copy within a reasonable timeframe.

Send a correction or deletion request through live chat or email support. Include your account details so we can identify your records. Deletion requests are subject to applicable retention requirements.

We store only the transaction reference needed to reconcile your account. Your wallet PIN, OTP, and full payment credentials remain within the bKash, Nagad, or Rocket app and are never held on our servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.